Support and feedback

Contact Support

You can find solutions to many common problems by following our troubleshooting checklist or by consulting the Tigera Help Center.

For everything else, you can open a support ticket.

Paid Calico Cloud users

Sign in to the support portal to open a ticket.

Free trial users

From the web console, click the user icon > Contact Support, and then complete the form.

Provide feedback

We value your feedback and suggestions for improvement. Email us: help@calicocloud.io.

Support policy

For details, see our Support policy.

Check the status of Calico Cloud services

Go to Calico Cloud Status to view the current status of our sites and services.